.: Contact Us
Technical Support
Help with our software and services
Have you visited our new FAQ Section? If not, please do so. There is a good chance you may find the answer to your question. If you still require technical assistance, or if you have a question about an order you placed with us, please click here.
Technical Support Contact Information
Email: support@neurotone.com
Phone: 1-800-409-LACE (5223)
Hours of Operation
Monday - Friday 9am - 5pm Pacific Standard Time
Sales, Professionals, Educators
Contact an Account Manager
Are you a hearing health-care provider, business owner, reseller, student or educator looking for more information on our products and services? Please click here for contact information.
Western U.S. & International Contact
Mr. John McMahon
Email: jmcmahon@neurotone.com
Phone: (510) 848-8480
Eastern U.S. Contact
Mr. Bill Woods
Email: bwoods@neurotone.com
Phone: (931) 623-1192
Business Office Location
Locate Us On The Map
Neurotone, Inc.
2317 Broadway, Suite #250
Redwood City, CA 94063
Main Phone: (650) 839-0260
Fax: (650) 839-0200
General Email: info@neurotone.com
Our offices are located on the second floor of the "Sequoia Building". The Sequoia Building can be found directly across the street from the Redwood City CalTrain station. If you're driving to our offices, there are plenty of parking spots in the back of the Sequoia Building.
LACE is available through your local hearing healthcare professional or directly from Neurotone and to professionals at accommodation rates.